Alexandria, Virginia – GoTech Roofing, one of the fastest-growing roofing companies on the East Coast, announced today that they had achieved over 300% growth since implementing their Proprietary Digital Customer Service-Oriented Roofing Process.
Technology Background
Having worked over a decade providing multi-million dollar contracting services for the Federal Government, Julian Stevens the CEO of GoTech Roofing took a look at the antiquated roofing construction process and knew there was a better way. He architected and built GoTech Roofing’s enterprise solution utilizing Microsoft Dynamics Customer Relationship Management (CRM) software fully integrated with Microsoft Project Server software to create a Proprietary Customer Service-Oriented Roofing Process. The solution equips their Team with technology to eliminate time wasted and mistakes made with manual administrative responsibilities, automates precise estimates and material orders, and allows the entire GoTech Roofing Team to have a 360-degree view of all roofing projects communications in real-time. Roofing Project Information is entered once while the GoTech Technician is meeting the customer in the field, and immediately that information is available and acted upon by the project manager and back-office administrative Team.
” With our GoTech Proprietary Customer Service-Oriented Roofing Process you can skip the headaches, schedule delays, lack of contractor communication, cost increases, and nonsense – we handle every roofing project detail from start to finish in a digitally written scheduled process you will receive on day one ”
Julian Stevens
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Trust GoTech Roofing in Northern Virginia
Founded by Julian Stevens over a decade ago, GoTech Roofing has established itself as the number 1 provider of roofing services in Northern Virginia. We provide roof repair and roof replacement services with a real focus on customer satisfaction. We are a Virginia Class A Contractor and fully insured with Workman's Compensation and Liability Insurance. GoTech Roofing provides each and every client with an incomparable roofing experience through our outstanding customer service and exceptional quality. We understand that each roof is unique and will treat it as such. Having worked 10 years providing multi-million dollar contracting services for the Federal Government, Julian took a look at the antiquated roofing construction process and knew there was a better way. He built GoTech Roofing utilizing Dynamics Customer Relationship Management (CRM) software fully integrated with Microsoft Project Professional software to create a Proprietary Customer Service-Oriented Roofing Process that starts with your first communication with us all the way to when we shake hands when the job is done. With our GoTech Proprietary Customer Service-Oriented Roofing Process you can skip the headaches, schedule delays, lack of contractor communication, cost increases, and nonsense – we handle every roofing project detail from start to finish in a written scheduled process you will receive on day one.